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Category Archives: Carpet Cleaning FAQs
Carpet Treatment Tips
“What happens when our technicians arrive?”
Upon arrival our technicians will review the carpets for soils, stains, tears, rips, and furniture so we can treat each issue and have the best chance of success with your carpet challenges. Our technicians will also locate water and power as well as circuit breakers so that we can handle any issues that might come up with as little inconvenience to you as possible. The proper equipment is chosen and carried into your office. Your carpet is cleaned and sanitized. Upon completion, we review the results with you.
“Will all of my stains come out?”
The simple answer is NO. Depending on the nature and treatment of the stain, many can be difficult or even impossible to remove. However, we employ very advanced stain removal processes that are unavailable to the homeowner.
“How long will it take for my carpet or furniture to dry?”
On average four to seven hours. Dry times may be extended during particularly...
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Carpet Cleaning FAQs
“Why are there spots coming back after my cleaning?”
The name for this occurrence is called "wicking." With this phenomenon, the spot that has been removed has seeped into the backing of the carpet and possibly the carpet padding. This is common with pet urine, beverages, and anything spilled onto the carpet in high volume. As the carpet is cleaned, the stain is removed from the pile of the carpeting. As the carpet dries, the moisture introduced from the cleaning causes the stain in the backing of the carpet to wick back into the pile. So the bad news is the stain is back. The good news is the stain can probably be removed. Please give us a call and let us know when this happens within 4 days. We will return and do all we can to make it right. To avoid this situation all together, it is best to treat stains appropriately when they first happen.
“Will the...
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